We are all worried concerning the spread of Coronavirus, so we are altering the method we are working to secure clients as well as personnel. You can likewise download this statement.
As the Coronavirus scenario establishes we wish to reassure consumers as well as associates that we are carefully complying with the referrals of the Federal government and also Globe Wellness Organisation (THAT).
Our top priority is to ensure we operate in a way which safeguards the health and safety of customers and also coworkers.
Our company believe personal get in touch with belongs to the fabric of our sales experience, but we appreciate your right to social distancing and will certainly suit certain demands anywhere feasible.
In addition to advice from the Government and THAT, we have actually put the following stipulations in place:
Repair drop offs as well as collections– we will gladly send a colleague out of the store to get your bike for repair if you do not desire to go into the shop. We will likewise establish a ‘secure zone’ within the store where your bike will be positioned, so you can keep a range from our team.
Bike Repair work– our technicians will be wearing safety handwear covers while working on your bicycle, and all contact factors will be cleaned before handover
New Bike collections– our auto mechanics will certainly be putting on protective gloves while developing your bicycle, and all contact points will certainly be cleaned before handover. We will likewise establish a ‘secure zone’ within the store where your new bike will certainly be placed, so you can keep range from shop personnel.
We will recommend Contactless payment any place possible
We are cleansing all settlement terminals after each Chip & Pin purchase
We will certainly provide protective gloves and hand sanitiser/wipes at till points for customers and staff use.
Handwear covers will certainly be used in all instances of personnel handling customers’ bikes. If handwear covers have to be eliminated to help with bike structure/ repair, the components will be sanitized after that.
In accordance with government suggestions, we deploy regular cleaning: wiping difficult surface areas, magnifying cleansing in toilets sinks and all our shop centers are available to clients.